Why NexTalk

    The only live chat that lets you
    choose the AI behind it.

    Every other live chat ships a single AI model and charges per resolution. NexTalk lets you pick Claude, GPT, Gemini, Llama, or Qwen — per widget — and pay your LLM provider directly. Flat $19.99/month, multi-widget, pentest-verified.

    Start free — 14 days Full feature list

    NexTalk vs the others

    Pricing and feature comparison across the live chat market (May 2026).

    PlatformPricingAIModelsMulti-widgetBYOKPer-resolution fee
    Intercom$39–139 / seat / moGPT only (Fin add-on)1$0.99 / resolution
    Drift$2,500+ / mo (annual)GPT only1Custom
    Tidio$29 + $39 AI add-onGPT (Lyro)1Per conversation
    CrispFree → $95 / moBasic GPT1Limited
    Zendesk$55–115 / agent + AIBespoke add-on1$1+ / resolution
    HubSpot Service Hub$45–1,200 / mo + seatsChatSpot1Bundled
    NexTalkYou are here$19.99 / mo flatMulti-model BYOK5$0 (you pay LLM directly)

    Source: vendor public pricing pages, May 2026. Per-resolution fees vary by plan and region.

    7 reasons teams switch to NexTalk

    What you actually get when you stop renting AI by the resolution and start owning the relationship with your LLM provider.

    reason 01

    Pick the AI behind every widget

    Every other live chat ships a single model and bills you per resolution. NexTalk is the only platform where you choose between Anthropic Claude (Sonnet, Haiku, Opus), OpenAI GPT-4o, Google Gemini 2.0, Meta Llama 3, or Alibaba Qwen — per widget. Run Claude on your high-touch B2B site, GPT on your docs, Llama on your internal helpdesk. Switch in seconds.

    01 / 07

    Detailed migration guides

    Side-by-side comparisons and step-by-step switching playbooks.

    Switching from
    I

    Today on Intercom

    What you're stuck with

    • Locked to Fin GPT only
    • Per-resolution AI fees ($0.99 each)
    • Per-seat pricing explodes with team
    • Annual contracts to unlock real features
    • Pricing page hides true cost

    With NexTalk

    What you get instead

    • Pick from 5 AI models (BYOK)
    • Flat $19.99/mo — no per-message fees
    • Unlimited team seats included
    • Cancel anytime, no contract
    • Public pricing on every plan

    Ready to leave Intercom? The playbook covers exports, widget swap, AI prompts and team migration.

    Read full Intercom migration playbook

    Ready when you are

    Stop paying per seat. Start choosing your AI.

    14-day free trial. No credit card required. Cancel anytime.

    Start free — 14 days