Use case · E-commerce

    Turn Every Shopper Conversation Into Revenue

    NexTalk's AI chat recovers abandoned carts, answers order questions instantly, and handles returns — 24/7, without adding headcount. From $19.99/mo flat.

    Start Free — No Credit CardSee Pricing
    70%
    Conversations automated
    24/7
    AI coverage, zero downtime
    < 2 min
    Average resolution time
    $19.99/mo
    Flat price, no per-seat fees

    Everything Your E-commerce Support Needs

    Four high-impact automation flows, ready to deploy in minutes.

    Abandoned Cart Recovery

    AI proactively messages visitors who leave without buying. Offer instant discount codes, answer last-minute objections, and recover 15–25% of abandoned carts — automatically, 24/7.

    ~20% cart recovery rate

    Order Tracking & Status

    Customers ask "Where's my order?" hundreds of times a day. NexTalk AI answers instantly with real-time status from your fulfillment API — no agent needed.

    70% of tickets automated

    Product Recommendations

    Train your AI on your product catalog. Shoppers get personalised recommendations in real-time conversation, increasing average order value without extra staff.

    Up to 35% AOV increase

    Returns & Refunds

    Handle return requests, refund policies, and exchange flows through AI chat. Reduce ticket volume, speed up resolution, and keep customers happy.

    < 2 min resolution time

    Choose Your AI Model — Or Use All of Them

    NexTalk is the only live chat platform that supports Claude, GPT-4.1, Gemini, and Llama in a single product. Use the best model for each conversation type — or A/B test to optimise conversion. Competitors like Intercom and Tidio only offer GPT.

    Claude Sonnet 4.6GPT-4.1Gemini 2.5 ProLlama 3.3+ 4 more
    All models included at $19.99/mo flat — bring your own API key

    Live in Under 5 Minutes

    No developers required for the basic setup.

    1

    Sign up free — no credit card required

    2

    Install the NexTalk widget on your store (1 line of code)

    3

    Connect your AI model (Claude, GPT, Gemini, or Llama)

    4

    Train with your FAQs, product catalog, and return policy

    5

    Go live and watch your support tickets drop

    Get Started Free

    Why Not Intercom or Tidio?

    Intercom
    $29/seat/mo + $0.99/AI outcome
    GPT only. Costs scale fast with team size.
    Tidio
    $29/mo + $32.50/mo for Lyro AI
    AI is a paid add-on, not integrated.
    NexTalk
    $19.99/mo flat
    All AI models included. No per-seat fees.
    Best value for e-commerce

    Ready to Automate Your E-commerce Support?

    Start free today. No credit card. No commitment. See results in your first week.

    Start Free NowTalk to Sales

    Free plan available forever. Paid from $19.99/mo. Cancel anytime.