Built for 2026 customer support

    Customer support that doesn't
    bill you per conversation.

    The only live chat platform that lets you choose your AI. No per-seat, no per-resolution fees — just one flat plan.

    5 providers90% cheaper than Intercom$19.99/mo flat

    Start free — 14 days
    • 14-day free trial
    • No credit card required
    • Setup in 2 minutes
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    NexTalk Team

    Online

    NNexTalk Agent
    Hi Marina 👋 I'm the NexTalk Agent. How can I help you today?
    09:14
    Type your message...
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    < 2 min

    Setup time

    24/7

    AI availability

    0%

    Chats automated

    1 line

    Of code to embed

    AI Providers

    Bring your own AI.
    Plug-and-play.

    NexTalk is model-agnostic. Choose Claude, GPT, Gemini, Llama, or Qwen per widget — with your own API key. No vendor lock-in, no per-resolution fees.

    NNexTalk Core

    Anthropic Claude

    Sonnet, Haiku, Opus. Long context, sharp reasoning.

    OpenAI GPT

    GPT-4o & GPT-4o-mini. Fast, multimodal, broad knowledge.

    Google Gemini

    Gemini 2.0 Flash & Pro. Multilingual, massive context.

    Meta Llama

    Llama 3 via OpenRouter. Open-weights, self-host friendly.

    Alibaba Qwen

    Qwen Max. Multilingual, strong CJK support.

    One platform · Five models · Your API key, your rate

    New feature · AI scheduling

    Your AI works
    while your team sleeps

    Schedule your AI agent per widget. Let it handle conversations during nights, weekends, and holidays. Your human team takes over during business hours — seamlessly.

    Try it freeSee all features

    NexTalk vs the rest · verified 2026 pricing

    The only live chat with AI model freedom.

    Intercom, Zendesk and Tidio lock you to a single chatbot. NexTalk lets you choose between Claude, GPT, Gemini, Llama and Qwen — and switch any time, for any of your sites.

    Comparing

    Monthly cost

    for a 10-agent team

    NexTalk

    ★ winner

    $19.99/mo flat

    Intercom

    $850/mo

    Zendesk

    $1,400/mo

    Freshchat

    $490/mo

    Tidio

    $56.67/mo

    Crisp

    $95/mo

    Drift

    Contact sales

    NexTalk is flat at any team size — competitors scale linearly with agents.

    Pricing verified from official sites · 2026 prices · 10-agent baseline

    13 capabilities · one platform

    Everything you need to deliverexceptional support

    AI agents, real-time chat, multi-widget, analytics — a complete platform for modern teams.

    AI-powered agents

    Connect any LLM (Claude, GPT, Gemini, Llama) to handle conversations automatically. Escalate to humans when needed.

    AI scheduling

    Set your AI to work while your team sleeps. Schedule AI hours per widget — nights, weekends, holidays. Human agents take over during business hours.

    Real-time messaging

    WebSocket-powered chat with typing indicators, read receipts, visitor presence, and notification sounds.

    Multi-widget

    Create multiple widgets with different branding for different websites. Each widget gets its own config and AI agent.

    One-line embed

    Drop a single script tag on any website. Shadow DOM ensures zero style conflicts. Auto-updates included.

    Analytics & reports

    Dashboard with KPIs, hourly volume, agent distribution, heatmaps, satisfaction trends, and CSV export.

    Canned responses

    Create quick replies with shortcuts. Agents type /hello to instantly insert pre-written responses.

    Team management

    Invite agents via email, assign departments, track who's online, manage roles and permissions.

    Enterprise security

    JWT auth, encrypted API keys, progressive rate limiting, CSP headers, domain whitelists, pentest-verified.

    Widget customization

    Match your brand with custom colors, greetings, positioning, agent names, and per-widget domain restrictions.

    Webhooks

    Send events to Discord, Slack, Zapier, or any URL. HMAC-signed payloads for secure integrations.

    Alerts & notifications

    Browser push notifications, sound alerts, queue threshold warnings, and configurable alert rules.

    Satisfaction surveys

    Post-chat star ratings with comments. Track customer satisfaction over time in detailed reports.

    Drag to explore all features

    Get started

    Up and running in minutes.

    Three steps to transform your customer support. One line of code separates you from live chat.

    Step 01 · Sign up

    Create your account

    14-day free trial with every feature unlocked. No credit card, no sales call.

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    Create your account

    app.nextalk · register

    Password

    ••••••••••

    14 days · no credit card

    Pricing

    Simple, transparent pricing.

    Start free. Bring your own AI key. Add the whole team — no per-seat fees, no per-resolution surprises.

    Free

    For solo founders and side projects.

    $0forever

    Agents

    Up to 1

    Chats/mo

    100

    Includes

    • AI assistant (BYOK)
    • 1 chat widget
    • Web + email notifications
    • Community support
    Get started free

    Free forever — no card needed

    Starter

    For small teams hitting first traction.

    $9.99/mo

    Agents

    Up to 3

    Chats/mo

    1,000

    Everything in Free, plus

    • Canned responses
    • Chat transfer + departments
    • Email reports
    • Widget customization
    • Email support
    Start 14-day trial

    No credit card required

    Most popular

    Pro

    For SaaS and e-commerce in growth mode.

    $19.99/mo

    Agents

    Up to 10

    Chats/mo

    10,000

    Everything in Starter, plus

    • Webhooks + custom widget
    • All AI models (Claude / GPT / Gemini)
    • Advanced reports + exports
    • Multi-brand widgets
    • Priority email support
    Start 14-day trial

    No credit card required

    Enterprise

    For multi-brand, regulated and high-volume.

    Custom/contact us

    Agents

    Unlimited

    Chats/mo

    Unlimited

    Everything in Pro, plus

    • API access + SSO
    • Priority + Slack support
    • Dedicated onboarding
    • Custom SLAs + audit logs
    • Volume discount
    Contact sales

    Custom contract · talk to sales

    All plans include the embeddable chat widget, real-time inbox and browser notifications. See full comparison →

    FAQ

    Frequently asked questions.

    No fluff. The most common Q&As, fully expanded.

    How do AI agents work?

    Bring your own API key (Anthropic, OpenAI, OpenRouter, Google, Qwen) and configure a system prompt. The AI handles assigned widgets automatically. If it can't help, it escalates to your human team — full history transfers seamlessly.

    AI

    How long does setup take?

    Under 2 minutes. Create an account, create a widget, copy one line of code, paste it on your website. Done. AI agents take another 2 minutes to configure.

    Setup

    Is there a free plan?

    Yes. Free plan = 1 agent, 1 widget, 100 chats/mo. Perfect to start. AI agents start on Pro ($19.99/mo).

    Pricing

    Is my data secure?

    Tenant isolation, JWT auth, AES-encrypted API keys, HMAC webhooks, CSP headers, progressive rate limiting. Infrastructure is pentest-verified.

    Security

    Can I integrate with Slack, Discord, or Zapier?

    Yes — outgoing webhooks send events (new chat, new message, conversation closed) to any URL. Works with Slack, Discord, Zapier, Make, custom systems.

    Integrations

    What happens when the AI can't help?

    The AI auto-detects when to escalate (keywords or self-recognition). The full conversation history transfers to your human queue — agents see the whole context.

    AI
    See full FAQ(28 questions)

    Ready when you are

    Stop paying per seat. Start choosing your AI.

    Claude, GPT, Gemini, Llama — all in one platform. $19.99/mo flat. 14-day free trial, no credit card required.

    Start for free

    No credit card required · Cancel anytime