Product · Capabilities

    Everything in one platform. Nothing locked behind seat tiers.

    Multi-model AI, multi-widget, WebSocket-native messaging, built-in analytics, HMAC webhooks, and pentest-verified multi-tenancy — flat $19.99/month, not per seat.

    30capabilities7product areas5AI providers, BYOKFree 14-day trial

    AI agents

    Multi-model AI agents with BYOK

    NexTalk is the only live chat platform that lets you pick the AI model behind every widget. Connect Anthropic Claude, OpenAI GPT, Google Gemini, Meta Llama, or Alibaba Qwen — bring your own API key, pay providers directly at cost, and switch models in seconds without lock-in or per-resolution surcharges.

    Flagship

    Five AI providers, one platform

    Claude (Sonnet, Haiku, Opus), GPT-4o, Gemini 2.0 Flash/Pro, Llama 3 (via OpenRouter), and Qwen — pre-wired and ready. Add a new provider in under 60 seconds.

    • BYOK — bring your own API key

      Plug your existing Anthropic, OpenAI, Google, or OpenRouter key. Keys are AES-256 encrypted at rest and only decrypted inside the AI worker for each request. You pay the LLM provider directly — no per-resolution markup from NexTalk.

    • AI scheduling per widget

      Define when AI handles chats and when they go to your humans. Off-hours, weekends, holidays, lunch breaks — your call. Each widget has its own schedule and timezone.

    • Escalation rules to humans

      Configure keyword triggers, sentiment thresholds, and 'AI can't answer' fallbacks. Full conversation context transfers seamlessly to the human queue, so your agent picks up where the AI left off.

    • Custom system prompts per widget

      Each widget has its own AI persona, tone, knowledge boundary, and brand voice. Test prompts in the playground before going live.

    Ready when you are

    Ship a better support experience this week.

    $19.99/month flat. 14-day free trial. No credit card required. Setup in under 2 minutes — drop one script tag and you're live.

    Pentest-verifiedBYOK · pay LLM directlyMulti-widget5 AI models · pick yoursFlat $19.99/mo