Pricing & plans
Pricing that scales with traction,
not with your headcount.
Start free. Bring your own AI key. Add the whole team — no per-seat fees, no per-resolution surprises. 14-day Pro trial, no credit card.
Free
For solo founders and side projects.
Agents
Up to 1
Chats/mo
100
Includes
- AI assistant (BYOK)
- 1 chat widget
- Web + email notifications
- Community support
Free forever — no card needed
Starter
For small teams hitting first traction.
Agents
Up to 3
Chats/mo
1,000
Everything in Free, plus
- Canned responses
- Chat transfer + departments
- Email reports
- Widget customization
- Email support
No credit card required
Pro
For SaaS and e-commerce in growth mode.
Agents
Up to 10
Chats/mo
10,000
Everything in Starter, plus
- Webhooks + custom widget
- All AI models (Claude / GPT / Gemini)
- Advanced reports + exports
- Multi-brand widgets
- Priority email support
No credit card required
Enterprise
For multi-brand, regulated and high-volume.
Agents
Unlimited
Chats/mo
Unlimited
Everything in Pro, plus
- API access + SSO
- Priority + Slack support
- Dedicated onboarding
- Custom SLAs + audit logs
- Volume discount
Custom contract · talk to sales
All plans include the embeddable chat widget, real-time inbox, browser notifications, mobile and desktop apps. Prices in USD.
Why our pricing is different
We charge for the platform. Not for every conversation.
Intercom, Drift and Tidio scale their bill with your success: per seat, per AI resolution, per feature unlock. NexTalk doesn't.
BYOK
Bring your own OpenAI, Anthropic or Google API key. You pay providers directly at cost.
No per-resolution AI fees
Forget the $0.99/AI resolution model. Run as many AI conversations as you want — flat fee.
No per-seat lock-in
Add the whole team without juggling seats. Limits are by plan, not by headcount.
All features unlocked
Webhooks, custom widget, AI routing, departments — everything sits on every paid plan.
Compare plans
The full feature matrix.
What's in and what's not, by category. No marketing tricks — same table our team uses to scope migrations.
Yes. The 14-day Pro trial starts when you create your account — no credit card required. After 14 days, your workspace drops to the Free plan unless you subscribe.
Yes. Cancel from the billing portal in one click. Your workspace stays active until the end of the current period — no early cancellation fees.
You keep your data and history. Features above the new plan are read-only — you can still view past conversations, you just can't use the premium features until you upgrade again.
We offer a no-questions-asked refund within 14 days of your first payment. Reach out at [email protected].
All major credit cards (Visa, Mastercard, Amex) and Apple/Google Pay via Stripe. Yearly plans can also be invoiced — contact sales.
Ready when you are
Try Pro free for 14 days.
Full Pro features, no credit card, no install. Spin up your widget in under 5 minutes.
Cancel anytime · No setup fees · Refund within 14 days